AI Consultancy in Mexico
From strategy to operations
HAILO is an AI consultancy in Mexico specializing in digital employees. Based in San Pedro Garza García, Nuevo León, we help businesses define roles, connect information and execute workflows through AI. Our approach combines workflow analysis, development, integration with existing systems and ongoing performance support.
What can a digital employee do?
A digital employee can handle conversations, qualify opportunities, consult business information, prepare documents and record results in company systems. In sales, for example, it can progress from lead qualification to quotation, payment follow-up, invoicing coordination and transaction recording. The scope depends on the tools and permissions agreed for the role.
How is it different from a chatbot?
A chatbot can answer questions. A digital employee has a defined role and can execute a workflow across several systems: retrieve data, apply rules, generate documents, update records and request approval when required. A conversational response is one part of the work, not the complete outcome.
Do we need to replace our CRM or ERP?
The project is designed around the systems your company already uses. We review available interfaces, permissions and requirements before confirming each integration. The site presents tools such as Odoo, Salesforce, HubSpot and Excel, alongside WhatsApp, voice calls, Gmail and Outlook. A tool's presence in the catalog does not replace a technical assessment of its integration.
How does the business retain control?
Your company defines which data may be accessed, which actions are authorized and which exceptions require human review. For example, a discount outside commercial rules may require approval. Conversations, actions and pending tasks should form part of the role's oversight. Any 24/7 autonomy operates within this framework of permissions.
How should we evaluate an AI consultancy?
Assess whether it can describe the workflow it will implement, demonstrate how it uses data sources, explain permissions and oversight, and establish acceptance criteria. Request examples relevant to your operations, clear responsibilities and an ongoing support plan. Demonstrations should be distinguished from verified customer results.
What are the cost and timeline?
Scope, budget and schedule are defined after reviewing the role, systems, data and operating guidelines. We do not publish a universal price or delivery timeline for custom integrations. The initial consultation identifies requirements and establishes next steps before the project begins.
How can we start a project with HAILO?
Describe the workflow you want to improve, the channels your team uses and its CRM or ERP. Contact HAILO at hola@hailo.mx or +52 81 1903 1883, or use the consultation form. A general description is sufficient for the initial discussion; integration access and permissions are defined during the project.